Thank you for choosing Mount Nittany Physician Group for your healthcare needs. We realize that choosing a healthcare provider is a very personal decision that can sometimes seem overwhelming. We hope to help prepare you for your visit, and allow us to get to know you and your unique health history, so that we can best meet your needs, understanding what matters most to you.
We strive to provide the best individualized, patient-centered care and service that reflects the compassion, value and respect that you deserve and have come to expect from us. As we continue to grow – improving your health and well being by providing comprehensive, compassionate healthcare services and innovative care – we are proud to be the region’s most trusted healthcare provider and your provider of choice.
We realize that in today’s healthcare environment, you have many choices for your medical needs. Our team of more than 150 healthcare providers works together to give you a positive Mount Nittany Health Experience. With more than 30 specialties in 17 convenient locations across the region, it is our goal to meet your needs with a level of customer service that matches the top rate medical care you receive at Mount Nittany Physician Group.
We want to know the ways we have exceeded your expectations so we can continue these efforts. Feedback is received through patient surveys. If you receive a survey, please take the time to complete it and return it with your honest review. This is extremely valuable information that we take very seriously in our efforts to continually enhance our care and serve you to best of our ability.
We also want to know if we have not met your needs or expectations. The Service Excellence Department is available to answer your questions and discuss any concerns you may have after your appointment. You may call Service Excellence at any time at 814.234.6706.
Thank you for choosing Mount Nittany Physician Group. It is an honor to serve you.
Sincerely,
Kathleen L. Rhine
President and CEO, Mount Nittany Health