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How do I schedule a virtual ER visit?
No scheduling or appointment is required. Simply click, Start ER virtual visit.
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Do I need any special equipment?
You will need a smartphone, tablet or computer with a camera and high speed internet connection.
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What should I wear?
Unless otherwise instructed by your provider, you should dress just as you would for an office visit.
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Are virtual ER visits only for established patients?
This service is available to new and established patients.
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How is this different from a virtual check-in?
A virtual check-in is a short telephone call with your provider. As a telehealth visit, an ER virtual visit is an office visit conducted remotely through the use of an internet-connected device that has camera and audio capabilities on both the provider and the patient’s side.
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What does it cost?
Please check with your health insurance provider on cost and coverage of a telehealth visit with Mount Nittany Medical Center’s Emergency Department. Note: Patients who complete a telehealth visit and are referred to our emergency department as a result of that telehealth visit will not be charged for the telehealth visit if they receive care at our emergency department.
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How is a virtual ER visit billed?
Virtual ER visits are billed the same way an in-office visit would be billed. You will want to check with your specific health insurance plan for more information.
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How do I contact Mount Nittany Health?
For a complete list of phone numbers, please visit mountnittany.org and select the specialty you are looking for to find their current number.